Help
Short, honest answers about how MomentBackup works. Can't find it here? Email [email protected] — a real person reads every message. For device-specific setup, use the backup guides.
Getting started
Choose your folders, backup destination, and encryption settings.
Choosing a destination
Choose an external drive, NAS, or your own cloud bucket.
Encryption and your recovery key
What encryption protects, how the passphrase and recovery key relate, and why losing both is final.
Getting files back
Browse to any moment, preview what a restore will do, then put files back where you want them.
Schedule and cleanup
Choose when backups run and how much history to keep.
Whole computer backup on Windows
Beyond files: a full image of a Windows machine, and what to expect on macOS and Linux.
Licensing and the trial
How the 7-day trial works and why restoring needs no license.
If you uninstall
Your stored backups stay in place when you remove the app.
Rolling back an update
How to check whether an older MomentBackup version is safe to install.