Terms of use
MomentBackup is published by Watari Labs Pty Ltd (ACN 696 983 829 / ABN 84 696 983 829), an Australian company registered in New South Wales ("Watari Labs", "we", "us"). These terms work together with the End User License Agreement shown when you install the app and with our Privacy Policy. If there is any inconsistency about the licence itself, the End User License Agreement applies.
The license
MomentBackup is commercial software. A personal license lets you install and use the app on your own machines for personal use. The trial grants the same rights for its duration. You may not redistribute, resell, or reverse engineer the software except where law expressly permits.
Refunds
We offer a 14-day money-back guarantee. If MomentBackup isn't right for you, email us within 14 days of purchase for a full refund — no questions asked. Refunds are issued through our merchant of record, Polar (Polar Software, Inc.). This is in addition to any rights or remedies you have under the Australian Consumer Law or other applicable consumer law that cannot be excluded.
Your data is yours
Backups created by MomentBackup belong to you and live on storage you control. Uninstalling the app or letting a license lapse never deletes a backup, and restoring existing backups works without an active license.
The optional account
We offer an optional account on our website that you can sign in to with a one-time email link, used to re-download your license key and manage your devices and data. You never need it to use MomentBackup or to restore your backups. Use it only for your own account: keep your sign-in link private, don't attempt to access another person's account, probe, or disrupt the service, and don't use it to send unlawful or abusive content. We may suspend access to the account service for misuse, but doing so never affects your license or your backups, which stand on their own. The account holds no payment details and is governed by our Privacy Policy.
Back up like it matters
No backup product removes the need for judgment. Verify that restores work before you depend on them, keep more than one copy of anything irreplaceable, and keep your recovery key somewhere safe — if you lose your passphrase and recovery key, encrypted backups cannot be opened by anyone.
Consumer guarantees, warranty and liability
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, and you may have similar rights where you live. Nothing in these terms excludes, restricts, or modifies those guarantees, rights, or remedies. Subject to those rights, and to the maximum extent permitted by law, the software is otherwise provided "as is" without other warranties, and our total liability for any claim connected with the software is limited to the greater of the amount you paid for your license or the minimum amount applicable consumer law requires.
Updates
A one-time license includes updates within the same major version. The app may check for and install updates to keep itself current and secure. We will not change the terms that apply to a version you already use in a way that materially reduces your rights without telling you and giving you the choice to stay on your current version.
Termination
These terms may end if you materially breach them and do not fix the breach within a reasonable time after we ask. Your existing backups remain yours and restorable, and the sections about your data, consumer guarantees, warranty, and liability survive.
Governing law
These terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of New South Wales. This does not deprive you of the protection of the mandatory consumer-protection laws of your place of residence, which continue to apply.
Contact
Questions about these terms: [email protected].